Frequently asked questions
Straight answers for operators evaluating Clove — what it does, who it is for, and what to expect from setup and pricing.
What is Clove?
Clove is a hospitality decision platform designed to help operators understand profitability, monitor margin drift and compare real performance against their intended business model.
Who is Clove for?
Independent restaurants, cafés, caterers, hospitality groups and operators who want better visibility into profitability and business performance.
Can I use Clove if I only have one site?
Yes. Clove is designed to be useful for both single-site operators and growing hospitality businesses.
Can I invite others to view and edit recipes?
Yes. The workspace owner can invite up to two additional people — for example a head chef or manager — from Settings → Team in the app. Invited members share the same workspace and can view and edit dishes, ingredients, and recipes alongside the owner. Send invites by email; teammates sign up or sign in and join your workspace automatically.
Can caterers use Clove?
Yes. Clove is designed for hospitality businesses beyond traditional restaurants, including catering and event operations.
Do I need supplier integrations?
No. Clove can work with manual data entry and uploaded files. Integrations may be added over time but are not required.
Do I need sales data?
Not necessarily. Different Clove tools provide value at different stages. Some analyses can be performed before sales data is available.
How long does setup take?
Most operators can begin exploring the platform within minutes. More advanced analysis depends on the amount of data provided.
What happens after the 30-day trial?
You can choose whether to continue with a paid subscription. There is no long-term commitment.
Can I cancel anytime?
Yes.
Is my data secure?
Clove takes security seriously and uses industry-standard approaches to authentication, access control and data protection.
Will Clove tell me what to charge?
Clove provides information, analysis and visibility to support decisions. Pricing decisions always remain under the operator’s control.
Can I use Clove without changing my existing systems?
Yes. Clove is designed to work alongside existing operational processes rather than forcing businesses to replace them.